Wednesday, October 18, 2023

The state of North Dakota was recognized by global computer technology corporation, Oracle, as a PeopleSoft Feature Innovator. The state earned the award for deploying Oracle Guided Learning (OGL) within the state’s human resource and financial management system, PeopleSoft.

"This recognition is a testament to our commitment to enhancing user experiences and leveraging technology to make our systems more efficient,” said North Dakota Information Technology (NDIT) Chief Application Officer Evonne Amundson. “This is just one of the many changes we are partnering with the Office of Management and Budget to enhance the employee experience. Oracle Guided Learning has already become a game-changer. We're thrilled to be recognized and look forward to expanding this success to further improve user interactions with our systems."

A team from NDIT and the North Dakota Office of Management and Budget (OMB) collaborated to implement OGL to help users complete various processes within PeopleSoft. OGL provides real-time interactive user guidance to help with cross training, and to provide support on processes that are complex or not performed frequently. The team went live with close to 100 guides and plans to add more in the future.

"This successful collaboration with NDIT on the OGL project exemplifies our commitment to working as one across state agencies to enhance the user experience, even within our own systems,” said OMB Director Susan Sisk. “Our shared dedication to innovation and teamwork will continue to drive us through our future plans to add even more insightful guides to OGL.”

About PeopleSoft Innovators Program
The PeopleSoft Innovators program was launched in August 2017. PeopleSoft Innovators showcase what is possible with today’s PeopleSoft – driving measurable results in areas such as reduced operating costs, more rapid response to changing business demands, and providing users with an intuitive and productive user interface.